Structured requests
Capture what, where and how urgent for every job.
Maintenance request tracking for society facilities
Facility work in a society never stops: leaking pipes, faulty lights, broken gym equipment, tank cleaning, painting. When requests come through calls and chats, it is hard to know what was asked, who is doing it and whether it was finished.
SocietyOS gives every repair and facility job a structured request with status and follow-through. The facility team plans work, vendors know their tasks, and the committee can see what is pending. It helps societies in Pune keep their buildings in good shape without chasing people.
Key features
Status tracking
See whether each request is new, in progress or completed.
Vendor and staff tasks
Assign work to in-house staff or outside vendors.
Planned maintenance
Record recurring work such as tank cleaning and pest control.
How it works
01
Add facilities
List common areas, equipment and vendors.
02
Raise requests
Residents and staff raise requests from SocietyOS.
03
Follow through
Work is assigned, updated and closed with a record.
Frequently asked questions
What is the difference between complaints and maintenance requests?
Complaints are resident issues; maintenance requests are planned or reactive facility jobs. SocietyOS handles both.
Can we schedule recurring maintenance?
Yes. Recurring jobs like tank cleaning and pest control can be tracked.
Can vendors use it?
Requests can be assigned to vendors and their completion recorded.
Does it work with third-party services?
Yes. Plumbing, electrical, housekeeping and AMC work can all be raised and tracked.
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